Icon News

Amid concerns of the Coronavirus (COVID-19)

Icon Parking is closely monitoring the latest reports form the Centers for Disease Control and Prevention (CDC) and has taken a number of precautionary measures for the health and safety of our team members and customers. All Icon garages will continue to provide parking services, although some locations may operate with reduced hours as the situation progresses. In addition, we may be forced to close certain garages if mandated. We are committed to keeping our team members, customers, and community informed. Please check back for regular updates. You may also call our customer service hotline at any time at 212.686.5287, or send us an email at customerservice@iconparking.com

 

Important Notices: Current as of 3/19/2020 9:00AM. Information is updated as it is received.

Customer Service and Support Center / Team member safety:

Effective Monday March 16, to ensure the safety of our support center team members, our team has
started to work remotely with only essential personnel periodically in our offices. However, our customer service can be reached at 212.686.5287 , or via email at customerservice@iconparking.com. For our business partners and vendors, every team member you are accustomed to working with will be available through their normal contact email and phone number. We will continue to evaluate the situation on a week-by-week basis. We trust these measures address any questions or concerns regarding our business continuity and contingency plans during the outbreak. If you have any questions or concerns, please feel free to reach out to your Icon support person.

Garage Operations / Team Member and Customer Safety:

We have plans in place to ensure the safety of our parking team members and customers as they park with us. As of March 13, we’ve implemented new protocols at all of our garages: garage team members wearing gloves for their safety as well as informing every customer that we will wipe down and disinfect their steering wheel, gear shift and any other touchpoints required to park the vehicle. Should a quarantine be imposed, we will inform each of our customers of our plans to secure the garage and enable them to access their cars or move them to another location that will continue to operate.

Updates from our garages:

 

Sincerely,
John D. Smith
Chief Executive Officer

New York City has experienced road closures and commuting disruptions today after an earlier explosion near the Port Authority Bus Terminal. To keep up-to-date on street closures and traffic alerts that may impact your journey, please click here to visit our friends at Google Maps.

We are pleased to announce that for any Icon and Quik Park locations temporarily impacted or inaccessible due to these events, any prepaid reservations or coupons will be honored at any of our other 200+ locations. If you find yourself in a bind and are not able to navigate to your intended garage, rest assured that your reservation or coupon will be honored at another location. Please travel safely!

Icon Parking Systems, New York’s leading parking company, announces that it has signed an exclusive annual advertising contract with Playbill Inc. to be one of the anchor tenants in its newly introduced mobile app, Playbill Passport.

Playbill Inc. is the publisher of the iconic program exclusively servicing all Broadway theatres, and has recently announced a partnership with Broadway Voice Inc.. Read more …

Pryor Cashman LLP represented Icon Parking Systems in the leasing of a parking garage at 1735 York Avenue from landlord York 1735 LLC, an affiliate of Bonjour Capital. The lease is licensed for 92 cars and was signed on May 11, 2016. Icon Parking Systems and Quik Park is the premier provider of parking services in New York City. The Company has been in business for more than 50 years and operates over 300 parking facilities in virtually all of Manhattan’s high profile, prestigious neighborhoods and business districts. Read more …