I parked at a garage (or) made an online reservation, why wasn’t my discount applied?

You must be logged in to your Rewards account for the discount to apply. If you booked parking on the Icon website or mobile app, or scanned your Icon Rewards digital card from our mobile app and did not receive your discount, please email customerservice@iconparking.com with a copy of your parking receipt or reservation and your Icon Rewards email address.

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