Why didn’t Autopay run after I transferred to a new garage?

When you transferred garages, you were assigned a new account number. If you haven’t already, please link your new account number to your online account. 

Under My Monthly Parking, click Add Monthly Account

You will need: 

  • Your 7- or 8-digit account number* 
  • Your billing zip code from your monthly invoice. 

*Note: When entering your account number, you only need to enter the 7 or 8 numbers found after the hyphen. (i.e., Account # XXXX – 123 456 78). No need to enter your spot or space number in front of the hyphen

You will need to re-enter any saved payment information and activate autopay under the new account number.

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