Can I make a payment over the phone?

Yes! To make a payment for your monthly account using Icon’s payment by phone, please call (855) 880-4941 and follow the prompts. You will need your 7- or 8-digit account number*, and the 5-digit zip code from your Icon invoice. 

*Note: When entering your account number, you only need to enter the 7 or 8 numbers found after the hyphen. (i.e., Account # XXXX – 123 456 78). No need to enter your spot or space number in front of the hyphen.

If you do not have your account number, please check your email for Icon correspondence, such as your welcome email or monthly invoice, which will include your account number. 

Your payment will usually be posted to your account within 1 to 2 business days; however, please be aware that you will not receive a receipt if you pay using this method. If you require proof of your payment, please log onto icon and make your payment online

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