Terms of Service for SMS Marketing

  1. When you opt-in to receiving SMS messages and provide us with your mobile phone number, we will send you a message to confirm your signup. By opting in to receive automatic text messages from Icon Parking Holdings, LLC (Icon), you agree that Icon can send you informational (for example, about our parking app and garage closures) and commercial messages about our parking services (for example, discount offers and special rates) on a periodic basis. Message and data rates may apply. Message frequency will vary based on your use.

  2. Consent to receive future messages is not a condition of purchasing any property, goods, or services from Icon.

  3. You can cancel this service at any time. Just text “STOP” in response to any text you receive. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us, unless you give us your mobile phone number when you park, in which case we will use that number to send a parking ticket and transaction receipt.
    If you want to sign up for other SMS messages again, just sign up as you did the first time and we will start sending messages to you again.

  4. If you have questions, type HELP in response to any text. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

  5. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

  6. None of these carriers accept liability for delayed or undelivered messages.
  7. You agree to ensure that your mobile phone number is up to date with Icon, and that you are the owner of the mobile phone number you have provided to Icon. You agree to notify us if you discontinue use of your number.
  8. As noted above, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by our SMS messages to you, you can send an email to customerservice@iconparking.com or call us toll free at (877) 727-5464.
  9. If you have any questions regarding privacy, please read our privacy policy.

Updated | 9/13/2023

Icon Parking

PO Box 237184, New York, NY 10023

Telephone toll free: 1 (888) 705-784, Fax: 1 (212) 362-1908