New FAQ

You can sign up in person at your preferred facility; however, our online rates may reflect a discount to the rates posted at the garage.

Unfortunately, no. As a condition of entering into a subscription term at a discounted rate, you must agree to enroll in automatic payments and electronic billing. The credit card provided during enrollment will be charged automatically on the first of each month unless you elect to change the form of payment, which must be either credit card or eCheck. Changes to your automated payment may be made on your online account by visiting www.iconparking.com or using the IconGo app.

The longer you book, the bigger the savings! If you book on a month-to-month basis, your monthly rate is subject to change. If you book the 3, 6, or 12-month subscription, your rate will be locked for the term length. However, you can not cancel the subscription prior to the term expiration date.

While the orange search bubbles reflect a discount to the rates posted at the garage, the rates listed in the green search bubbles reflect a limited time special rate.

Yes, the credit will be added back to your account immediately after the reservation is canceled.

Currently, credits can only be applied towards daily parking reservations. However, certain promo codes can be applied towards new monthly parking purchases as long as they are specified in the promotion’s terms and conditions.

Unfortunately, no. Promo codes can only be applied during the checkout process.

On the rare occasion that the garage is full and we cannot accommodate you, please ask to speak with the supervisor at the garage, and you will be directed to the next nearest location.

Reservations cannot be transferred to different locations, because rates vary at different facilities. You will be subject to the posted rate at the location where you have parked.

Unfortunately, no. Partial refunds will not be issued for unused time.