New FAQ

This feature is currently only available through the Icon Go mobile app. To request your vehicle for pickup through the app:

Under the menu, go to Monthly Account and select Show Account

Select Request My Vehicle

In the top-right corner select the plus icon ( + ) to submit a new request

Enter your requested date first and then the requested time.

Please note: Date/Time requests are made in 15 minute intervals and at a minimum, new requests must be made 15 minutes in the future.

Learn more: Request My Vehicle

Icon’s convenience fee is $1.99 per parking session (taxes included). To see current pricing, please visit www.iconparking.com or download the IconGo app.

If you choose to delete your iconGO Mobile App Account and want to forego your personal access to instant navigation directions, simple book & pay daily reservations, monthly account management, special offers, and all Icon Parking benefits, you may simply select the Delete Account option in the iconGo Menu. By deleting your iconGo Mobile App account your account will be deleted, and any personal historical data relating to the iconGo App that are required to be maintained such as financial/transactional information will be retained by Icon Parking Holdings, LLC.

You may simply reactive your iconGO App by re-downloading the App and signing in using for current account sign-in credentials.

Yes – please select the Delete Account option in the IconGo Menu. Deleting your account will delete your IconGo App account, and any personal data relating to the IconGo App. Information that is required to be maintained such as financial information will be retained by Icon.

Yes, you will be charged the online rates if you arrive after the Early Bird cut-off.

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The activation fee is a one-time charge for the account set-up, access tag, individual account, administrative access, secure billing connectivity, and service from the start date for the duration of the agreement at your current garage location.

At this time, we do not offer an option to purchase gift cards for parking.

If the debit or prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. Otherwise, we do not.